Hello folks, I have a unique situation or maybe I think it is as I have been out of managing a site for some time now, and therefore this thread might not be in the right spot, so I apologize in advance. Please move this thread to a more appropriate section that would garner more (hopefully) assistance upon reading this. The only reason putting this here in phpbb section is b/c the main interaction of the members is that script. So this is not to assume that phpbb is the problem. 1. I'm not the owner of this site and have volunteered to help "improve" it. Improve it by access, which I'll explain. 2. I have access to the source files and control panel. 3. Host: GoDaddy; 2GH hosting account (shared) type 4. Scripts: phpbb, Mediawiki, Gallery2. I am unsure of the exact version. The "home" is directed to wiki and primary script is phpbb forums. I have some Gallery2 experience. 5. All 3 scripts use separate mysql dbs. I do not have access to these currently. 6. There are cron jobs for backing things up, but the details are not available to me at this time. This is a 4x4 Vehicle Club and has been around since like 2002. I've only been involved for the last 8 months...and have been so frustrated with the site access, along with others. The current admin inherited the site and duties, but has not background/interest in "fixing" or addressing due to lack of knowledge. He'll ping the host and the typical host response is: it works fine for us. The creator of the site is present, but his time is extremely limited and admittedly put the site together quite well (at the time). I was able to speak with both parties and they welcomed a fresh set of eyes and effort. Primary problem: Site times out with 500 Internal Server Error This will happen intermittently, like within minutes, to hours, to days. Currently, it's been more persistent. The impact is that people in the club are communicating for trail runs and gatherings, which have taken people up to 45 minutes of constant trying. As of last night, I peeked in to at least look at the error_logs (had to turn on and then download to view), something I suggested long ago. In any event some logs occurred for a couple misc missing files like favicon, robots.txt, and missing.html. I put those in just to see what the change was and log entry for them ended. Alot of log entry such as the following: Script timed out before returning headers: viewtopic.php Script timed out before returning headers: index.php I'd like to know how I might troubleshoot this better? Feel free to hit me up with questions for further information. Again, I've been out of the loop for this stuff for a good 3 years, so my terminology is probably lacking. My aim is to at least determine what is causing the "time out" or whatever the root cause is on the client side before looking to see if its something host side. I don't have enough information yet that I'd believe its the host. Thanks for checkng my problem and welcome and better directions.