Feedback New Posts Count

Discussion in 'Suggestions & Feedback' started by Paul M, Nov 16, 2018.

  1. Paul M

    Paul M Dr Pepper Addict

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    The little red counter of new posts seems to have stopped working ?
     
  2. we_are_borg

    we_are_borg Moderator

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    Yes they have its real pain in the butt, because i saw if i had to read new posts.
     
  3. BrandonSheley

    BrandonSheley loving life

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    I very rarely pay attention to those alerts.
    I just click the new post link and see the new post ;)
    You are right though, it's not showing at all today.
     
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  4. doubt

    doubt Tazmanian

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    It disappeared earlier:
     
  5. Paul M

    Paul M Dr Pepper Addict

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    So can someone with the power please fix it.
     
  6. Steve

    Steve Administrator

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    It was being inconsistent as to what was actually shown to the user. 5 unread post, read a post then it showed 6 instead of 4. I usually don't even bother marking the forums read or trying to keep up with each topic but in the last 1.5 weeks I have been and the unread post counter was not showing the correct count.
     
  7. Paul M

    Paul M Dr Pepper Addict

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    It's never done that for me.

    They only time I've ever know it wrong was for posts in a Private forum (Helpdesk ?).

    I end up skipping the site now becasue it looks like nothing new has been posted when I load the page, I have always used that as my indicator.
     
  8. The Sandman

    The Sandman Administrator

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    That add-on was disabled at the request of an administrator. I've only ever heard complaints about it up until now.
     
  9. we_are_borg

    we_are_borg Moderator

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    Never had issues with the new post count only issue was what Paul say’s in private forum like Helpdesk.
     
  10. Paul M

    Paul M Dr Pepper Addict

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    Where are these complaints ?

    I cannot recall anyone complaining about it - but you can consider this a complaint that its been removed.
     
  11. Steve

    Steve Administrator

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    It's been going on for quite some time. No cause has really ever been determined, it isn't private nodes as nothing has been posted in at the time it happened to me.
    https://theadminzone.com/threads/so...ew-posts-count-and-the-served-results.116077/
    https://theadminzone.com/threads/no-new-posts-showing.116065/
    https://theadminzone.com/threads/new-post-count-issue.132114/
    https://theadminzone.com/threads/new-post-count.118535/
     
  12. Jim McClain

    Jim McClain Senior Citizen

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    SteveSteve, of the 4 topics you linked to, all were over 3 years old and 2 of them were from people that were confusing the post count with the thread count indicators. So, maybe there is a caching or some other bug involved, but it doesn't seem to affect all people. I've never experienced the problem, but even if I did, a discrepancy of a couple of posts doesn't nullify the value that plugin has. I doubt it is causing any damage to the system, so maybe it can be turned back on and let anyone who reports the problem know it's a bug that is known and should be fixed at some not too distant future.
     
  13. MarkFL

    MarkFL La Villa Strangiato

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    It was my understand that only moderators were experiencing a discrepancy between the number of unread posts reported and the actual number of unread posts, due to there being unread posts in a particular staff forum (I assume now from reading this thread, that it is the "Helpdesk" forum).

    But for the record, I am okay with it being there or not. I know I have unread posts by running the "New Posts" query.
     
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  14. zappaDPJ

    zappaDPJ Administrator

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    I've had issues with the mod in the distant past which could be fixed by marking the entire forum read but it's worked flawlessly for me since then. I've never worked out why it doesn't work for some people.
     
  15. Paul M

    Paul M Dr Pepper Addict

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    Well Im happy to see it re-appear, so thank you. :D
     
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  16. doubt

    doubt Tazmanian

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  17. Jim McClain

    Jim McClain Senior Citizen

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    Yes, thanks very much.
     
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