How to prevent illegal conversations?

Discussion in 'Site Security & Legal Issues' started by \o/, Oct 1, 2019.

  1. \o/

    \o/ an oddity

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    Is there a common approach to the problem that is is theoretically possible that users use your conversations system to exchange illegal contents, like drug dealers etc.?

    Because I really would like to avoid that.
     
  2. MarkFL

    MarkFL La Villa Strangiato

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    If I felt such things were going on, I would consider finding/creating an addon that would allow me to monitor private messages/conversations, and to be transparent about it, I would make it known that such interactions are subject to staff scrutiny.

    I've never felt the need for that though, as I figure people will more likely use other even more private means of communication.
     
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  3. \o/

    \o/ an oddity

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    Do they exist?
     
  4. MarkFL

    MarkFL La Villa Strangiato

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    Yes, I have heard of such addons for several of the more popular platforms. Anyone who has access to the database can just look at the appropriate tables too.
     
  5. haqzore

    haqzore Devotee

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    Not sure what you're community type is, but...

    In my opinion, you're solving a problem that you likely won't ever have.

    Think of all the "illegal" crap that goes on in texts, or Facebook Messenger, or frankly anywhere else.

    More bluntly - why do you care?
     
  6. \o/

    \o/ an oddity

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    I try to avert problems before they happen.
     
  7. haqzore

    haqzore Devotee

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    I understand that.
    However - can you point to a single instance of a forum admin experiencing this "problem"? Ever?
    I can't.

    Also - don't ignore the cost. Direct messaging can be a popular feature, and removing privacy from it may kill a key function of your community.
     
  8. Ingenious

    Ingenious Fan

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    Well intentioned maybe, but a road to hell. Your members won't see this as anything other than a gross invasion of privacy. I wouldn't even join a community that did this.
     
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  9. sbjsbj

    sbjsbj Fan

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    1) Allow certain usergroups only to have private conversations enabled, such as for only those users with x amount of posts (which means users with 0 posts can't use the conversation system).
    https://xenforo.com/community/resources/addonslab-conversation-permissions.5658/

    2) There are 2-3 XF addons for example which let you access conversations of all your users. So, you could always monitor them.
    https://xenforo.com/community/resources/conversation-essentials.6694/
    https://xenforo.com/community/resources/conversation-search-plus.6504/

    3a) Or you could use a keyword/censor method to prevent stuff before happening. For example you could use keywords to replace words you don't want in conversations mentioned, like replace the word "drugs" with the word "censored".
    https://xenforo.com/community/resources/keyword-linking-by-siropu.7406/

    upload_2019-10-1_20-23-13.png


    3b) Or you could use this monitoring addon which also works based on keywords.:
    https://xenforo.com/community/resources/conversation-monitor-for-xenforo-2.6715/
     
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  10. Joel R

    Joel R Fan

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    Similar tools are available in Invision community:

    Group permissions on who can use Personal messages

    Word filters that can automatically identify and moderate key words

    Third party tool that allows administrators to access PM

    One thing I want to add is, like most problems, prevention is the best approach. Don't host a community or encourage participation in topics that would even border on illegal.
     
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  11. \o/

    \o/ an oddity

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    Have I mentioned that IPS is one of the systems I'm considering?

    Ah, I love how software makes decisions for me.
     
  12. Joel R

    Joel R Fan

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    Feel free to post any presales questions in the Invision Community board and I will try to answer.
     
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  13. \o/

    \o/ an oddity

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    Give me two months... Still working on a safe concept.
     
  14. doubt

    doubt Tazmanian

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    With it you would not need addons.
    Login as the user.
     
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  15. R0binHood

    R0binHood Habitué

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    TAZ flagrantly lets people buy and sell VB licences out here in the open on this website, an a public forum! Children can even see the threads and potentially buy themselves a licence! This is the stuff we should really be trying to prevent.

    That's got to be way more harmful, to far more people the in the long run than a wee bit of drug dealing here and there.
     
  16. \o/

    \o/ an oddity

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    I doubt that The Sandman will have even remotely as much trouble when someone finds the Classifieds.
     
  17. R0binHood

    R0binHood Habitué

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    I was going to suggest this as well. IIRC it can also be used to catch scammers and not just catch illegal trade. They can detect if someone is trying to share the same bank details with multiple people. It's a good idea if you have a very active BST section.
     
  18. fixer

    fixer I'm In My Prime

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    A good old disclaimer is all you need...

    “We are not responsible for anything”


    Done.
     
  19. \o/

    \o/ an oddity

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    I doubt that the law would say so.
     
  20. Joeychgo

    Joeychgo TAZ Administrator

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    Thing is - its kind of hard to monitor each and every conversation if you have more then a few members. Its not realistic.
     
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