Empire
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Empire
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Hostgator

Very cheap hosting provider
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  1. ManagerJosh

    ManagerJosh Adherent

    324
    105
    +127
    .txt files are less worrisome unless you have the server set to parse .txt files as .php files.

    I would be more worried about script files. (eg. .php, .cgi, .py, etc.)
     
  2. Drastic

    Drastic Habitué

    1,172
    282
    +633
    Upgrade to WordFence premium/pro is probably a good idea.
     
  3. ManagerJosh

    ManagerJosh Adherent

    324
    105
    +127
    Premium/pro versions of these applications may or may not be beneficial. It is always a matter of what conditions your site is/was/currently in and situation.
     
  4. HoustonSEO

    HoustonSEO Neophyte

    4
    6
    +0
    I have been using host gator for over 10 years, many accounts and wesbites, I have never had a major issue and when I did the support team fixed it asap. I have also had some high traffic sites do well there.. I own a digital marketing agency here in Houston, and there all I have used for the last 10 years... Just my 2 cents
     
  5. Alfa1

    Alfa1 Administrator

    3,831
    1,702
    +2,690
    HoustonSEO please click the 'write a review' button.
     
  6. Jura

    Jura Devotee

    2,135
    747
    +234
    I was going to move at some earlier time but put it off since my forum is sorta on hiatus. I found my site was down from a Wordpress related email alert. It's still down a few days after.

    Their support only has their low-tier people and I'm suppose to wait for an email for a higher tier person to email me. They literally have no support.

    Had malware about a year ago and only way to clean it through support is to purchase SiteLock.
     
  7. LeadCrow

    LeadCrow Apocalypse Admin

    6,430
    1,232
    +2,176
    Are you moving to or away from HG?
    From experience its service reliability significantly degraded since its heydeys. Many once stellar hosts seem to suffer a similar change after they become too popular.
     
  8. Jason5

    Jason5 Adherent

    258
    75
    +47
    Try contacting them via twitter or raise a issue in WHT forum so that a representative from the forum will look into it.
     
  9. Jura

    Jura Devotee

    2,135
    747
    +234
    Almost a week nothing from them.

    I had them since 2007.

    Edit: I found the cause and fixed it just now. Had to reset something really simple but it wasn't a change originally by me, so I would think support could have just pointed something out.
     
    Last edited: May 16, 2019
    • Appreciation Appreciation x 1
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  10. overcast

    overcast Adherent

    258
    35
    +52
    Ever since they got acquired by the EIG. I had bad experience from the hosting. I left their service after some time. I don't think I;d return back to hostgator ever and I don't recommend the friends either.
     
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