Basically, here's the problem I have... My daughter met a boy (he lives about forty minutes away) late last year. It turned out (after they met) that he has/had a fairly active youtube channel. In December last year, he became a little obsessive and she cut all contact with him, after telling him she was done with him. At this point, he became aggressive, sending her numerous messages demanding she meet him, telling her she couldn't stop speaking to him because he "wasn't done with her". She doesn't have a social media presence, but at this point she blocked him on the chat apps they used. and also blocked his phone number. This didn't stop him as he then went through mutual friends, (even to the point of adding female friends of my daughter's that he didn't know and trying to arrange for them to meet with him, and bring my daughter with them, but not to tell her he would be there). He demanded she unblock him and threatened to turn up at her house and while she was out with friends to "force" her to unblock him. My daughter is 16. She was frightened by this so I called the police, in an attempt to relieve her fears, and asked if they could just speak to him, and request him to back away and leave her alone because she felt like he was stalking her. We assumed it had been done as things seemed to quiet down, but much to our surprise, just after New Year he posted two videos on his youtube channel about her - spinning the story of what happened with a different light, and making derogatory comments about her, such as calling her ugly, saying she's got an eating disorder (which she hasn't) and claiming to all and sundry that he could "have her" whenever he wanted because she was in love with him (she wasn't and isn't). My daughter is very much a stay-at-home bookworm. When he first managed to persuade her to meet with him, she took a friend with her and would only meet him in crowded public places - they only actually met three or four times. Both videos contained her name, photographs of her and video footage that she did not give him permission to use, which added to her fear and worry because she knows people in her school watch his channel. He tried to incite aggression toward my daughter by claiming her family were hararssing him and posting comments (we weren't, as the police had advised us to say nothing). It took me over two months to get Youtube to agree that the videos needed removing and I eventually received emails confirming that they had been taken down. They have since been put back online. Everything was quiet until a couple of weeks ago, when things appear to have started up again. My daughter has had no contact with this guy in all this time. But now he's made another two videos, making claims that aren't true and his comments section is full of some guy claiming he knows my daughter (he doesn't) and making the situation worse. I firmly believe that this is one of several sock puppet accounts used to generate views, and is highly likely either himself or his friend who helps run the channel. In Youtube's Harrassment and Cyberbullying policy, it specifically states not to post:- Content that is deliberately posted in order to humiliate someone Content that makes hurtful and negative personal comments/videos about another person Content that incites others to harass or threaten individuals on or off YouTube And yet all the videos this guy is posting covers ALL of the above. Youtube doesn't seem to be interested in doing anything about this, and my daughter has reached the point where she doesn't even want to leave the house. It's making her sick and affecting her school work and I am very concerned for her mental health because she is not a confrontational person and is also a very private person and is sick to the stomach of hearing people talk about her like they know her. She did go against my advice and reply a couple of times recently when the sock puppet account was trying to claim she had asked him to post on her behalf, to refute his claims and that seems to have amped up the abuse. She has now blocked his channel, and doesn't have notifications switched on so she can't read any further comments that have been made, but surely there is more that can be done because, once again, he is trying to incite hatred against her and making more false claims and she's terrified this could spill over into the real world as he only lives a fifteen minute train ride away. I am sick of reporting videos and his channel and getting nowhere. I need to speak to an actual person. The police are a waste of time as, according to the officer we spoke to, they "don't police youtube".