Discussion in 'Invision Community' started by fixer, Jul 10, 2019.
What do IPS emails look like?
Is there a clear CTA button to click to reply?
One option could be to turn off including content in the emails, forcing the user to visit the site to reply.
This also means any questionable content in the reply won't get sent from your email server.
This is what I did. Completely stopped people replying to the notification email in error. Also helps (I think) in reducing chances of being classed as spam, as you're avoiding user content which could be anything including links.
We're looking at fixing this for 4.5. The current plan is to show a snippet of the comment/message with a clear CTA "View comment" or "View Message".
Really awesome thank you