We have had a problem on our forum lately and thought some of the knowledgeable input here might help us out. We banned a member last month for harassing members. On Monday, the user came back on with a new screen name and email and started up again. We banned them again. Today - same thing - they came back on and started up again. We are running PHPBB. The problem is this user is using AOL so we can not ban the IP as that would affect numerous users. I emailed email@example.com and firstname.lastname@example.org on Monday and again tonight (after they returned). Has anyone else had this problem (LOL OK I can bet they have) and if so how did you best handle it? TIA for any information.