Well, this is a fine mess said company got themselves into. Basically, they've been down for days after what seems like a malware infection on their Windows servers. What's more, it seems like said infection may have been caused by ransomware of some kind, since customers have been reporting their files as renamed to .lock files with a message that the area was attacked and encrypted. Here's an article about the debacle with more evidence from customer tweets: https://www.theregister.co.uk/2019/04/26/a2_hosting_outage/ So yeah, if you're using them, I hope you've got backups of some kind, and that you're going to looking for a new hosting company as soon as possible. Cause this one seems like it may be screwed.