Since for those who didn't watch the video, there's a clear difference between someone posting another person's personal info on a forum because they want to dox them or what not and a grieving friend/family member talking about their recently deceased loved one and how they enjoying playing a company's games. However, someone at Blizzard clearly missed the memo, and ended up permanently banning a grieving mother for posting about her recently deceased son's love of World of Warcraft, as well as deleting the topic about it. This led to a bit of a mini PR disaster for the company, and while it was fixed, got them a ton of bad press that they could have easily gone without. So if you run a forum, learn from this. Don't just assume that anyone posting 'personal info' is a troll out to ruin someone's life, and take the context behind a post/thread into consideration as well. Otherwise you'll end up making stupid mistakes like this one.