What do you think are the biggest mistakes made by forum administrators/staff teams?
Talking about other forums you might be a member of - and since we're all staff/forum owners here - what are things other forum owners/staff members do that make you wince, or you feel is a big no-no for a site?
For me, focusing on staff teams in general, it boils mostly down to two things (I'll probably think of more later):-
Moderation without acknowledgement. By all means delete my posts, edit my posts, close my thread - but tell me you've done it. If possible, explain why.
Seeing staff online, seeing spam online. Seeing that spam not disappearing for an hour even though the staff are actively posting. What is that all about?
For me, focusing on staff teams in general, it boils mostly down to two things (I'll probably think of more later):-
Moderation without acknowledgement. By all means delete my posts, edit my posts, close my thread - but tell me you've done it. If possible, explain why.
Seeing staff online, seeing spam online. Seeing that spam not disappearing for an hour even though the staff are actively posting. What is that all about?
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